Built by  

Founders

 with Decades of

Experience From Large Enterprises

How We 

Partner

ReKnew's services are designed to partner with enterprises in modernizing data platforms, accelerating AI adoption, and implementing intelligent automation.

Success Stories

Real-Time EngagementScaled ImpactCustomer Experience

From Reports to 

Real-Time

 Engagement

Our team enabled a large global financial institution to modernize its data infrastructure and analytics, transitioning from traditional reporting to real-time customer engagement across omnichannel digital platforms.

Key Actions:

  • Created strategic backlog of operational and analytical data and back-wide real-time event taxonomy
  • Isolated traditional needs from modern needs to allow two-speed architecture
  • Modernized stack to integrate fast and slow data, data services (APIs), and serving layers

Outcomes:

  • Enabled data utilization for personalized customer engagement across digital channels
  • Developed modern data infrastructure using Hadoop and Kafka
  • Established a new Agile DataOps function

From Siloed to 

Scaled

 Impact

Partnered with a large national financial institution to redesign its AI engagement and operating model, transitioning from siloed efforts to a scalable hub-and-spoke structure that resulted in a 2.5x increase in AI-driven value.

Key Actions:

  • Delivered AI strategy and roadmap, business opportunity plans, and a data literacy program
  • Conducted talent and operating model assessments
  • Redesigned operating model to a hub-and-spoke model
  • Established new metrics, goals, platforms, and a cloud analytics roadmap

Outcomes:

  • Scaled impact 2.5x (from $20MM to $60MM in new annual value)
  • Business-aligned AI pods sized to investments and roadmap
  • Hub-and-spoke model that ensures consistency, collaboration, and cohesion

Cut Costs. Elevate Experience. 

Delight

 Customers.

We optimized a large national financial institution's customer service division by deploying AI-powered models across digital channels, ultimately reducing operational expenses, enhancing efficiency, and increasing client satisfaction.

Main Actions

  • Deployed AI models to identify customer friction
  • Predict in-the-moment customer needs
  • Optimize agent routing
  • Deliver dynamic digital presentations

Outcomes

  • Reduced operational expenses with predictive analytics
  • Increased effectiveness of self-service and agent support through AI-driven insights
  • Enhanced customer satisfaction with more personalized and proactive experiences

Data Flow

Digital Ineraction

Expert AI Consultation

A Stimulating Conversation of Data Modernization and AI Adoption is Guaranteed😊

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Connect with Reknew

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We help organizations reduce inefficiencies, automate workflows, and unlock growth opportunities.

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